WHAT OUR CLIENTS SAY

  • Cindy,
    We have been back over a week now and just coming around to the idea that we are no longer in Costa Rica !
    Just wanted to say thank you for covering everything during the trip, it was an unforgettable experience.
    Finally thank you for “Costa Rica from Above”, it is giving us ideas for our next trip.
    Best Regards

    Peter Aspinall - 12/09/2015
  • Cindy.
    GRACIAS POR TODO.
    La hemos pasado de lo mejor.
    Espero volver a contactarla y que fuera pronto. Todo estuvo mejor de lo esperado.
    Tenga por seguro que los recomendaré con todos mis amigos cuando viajen a Costa Rica.
    PURA VIDA!

    Juan Fernando de Ros Pivaral - 13/08/2015
  • Cindy hi
    Just a note to say sincere thanks for your help on the trip.

    It worked out great. San jose was good, hotel great, transport in general v good, monteverde was terrific, and playa hermosa was super.

    You have a lovely country,nice people, a great future, and I hope we can make it back.

    So , cindy, many many thanks for your time and effort.

    Best wishes

    Pat Ridge

    Patrick Ridge - 18/07/2015
  • Good morning Cindy,
    We are at the airport waiting for takeoff.
    I just want to thank you for all your help and detailed attention to every part of the trip.
    Everything was so well taken care of and extremely enjoyable.
    Take care,

    Rabia Ajam Nuqul

    Rabia Ajam - 14/06/2015
  • Good morning Cindy,

    It was a fantastic trip and I and confident that we will be visiting again! Thank you so much for all of your help.
    Cheers

    Carola and Amy.

    Carola Moretti - 01/05/2015
  • Hi Cindy,

    Matthew and I had an amazing time in Costa Rica. You have a beautiful country and even more beautiful people.
    Every excursion was perfect. It was a trip we will never forget. In fact, we are already discussing when we can return–and get to see Rincon de la Vieja.
    When we do, we will contact you to help us make sure we see other spectacular areas of CR.
    Thank you so much for help!
    All the best and Pura Vida!

    Carol

    Carol Marchesano - 02/04/2015
  • Hi Cindy,

    Thanks so much for your help with everything. And I appreciate the two free meals! Overall everything went smoothly and all the attractions where great.

    When I come back to Costa Rica, I’ll be sure to get in touch again.

    Thanks!
    Ryan

    Ryan Chanatry - 06/03/2015
  • Mil gracias por todo, fue una experiencia formidable, cada detalle fue perfecto, los tours, los lugares, los guias y la gente, nos vamos enamoradas de este hermoso país! !!!

    Pura vida!!!!!!!!

    Ana Lilia Magaña - 06/02/2015
  • Dear Sir or Madam

    We recently spent a two week vacation in Costa Rica and used the services of Travel Excellence for transport and transfers between various locations.
    May we take this opportunity to say thank you for providing such an excellent service.

    All arrangements were organised very professionally and the itinerary was very easy to follow. This contributed greatly towards our vacation enjoyment.
    All drivers were prompt, courteous and ensured that each journey we made was as comfortable and interesting as possible.
    Could you please pass on our thanks to Hilda, for organising our transfers, and to your drivers whom we had the pleasure of travelling with.

    Kind regards
    Mr & Mrs Handley

    Mr & Mrs Handley - 02/01/2015
  • Dear Glenn,

    We have all been having such a fantastic holiday! Thank you so much for all the amazing hotel rooms and great activities you organised for us. It has been a wonderful family holiday, and I am very grateful. We are now relaxing in style at the Andaz. I will be happy to give you lots of positive feedback when we get home – all the guides and drivers have been so nice and knowledgeable and helpful. What a great experience!
    Thank you,

    Nicola

    Nicola Marston, U.K. - 12/12/2014
  • Hi Guys,

    I am so sorry about the late notice! I just wanted to take a second to thank you for the amazing trip I had through you guys a few weeks ago. The entire trip was flawless! We had the best time ever and really appreciate the effort you guys made to make our trip one of the best we’ve ever had. The hotels were amazing as was the transfers to and from the airports and the ease of getting and dropping off the rental car was great as well!

    Next time we come to Costa Rica we will definitely reach out to see if you guys can assist in the trip planning!
    Thanks again!

    Bob

    Bob Schwartz, USA - 20/11/2014
  • Hi Cindy,

    Thank you so much for organising such a great trip. We absolutely love your country and sincerely hope to come back again in the future.

    Best regards,

    Jeremy and family

    Jeremy and family - 28/10/2014
  • I would like to thank Kathya Calderon at Travel Excellence for her friendly and professional service during my recent trip to Costa Rica with my daughter.

    During the first couple of days we decided that rather than maintain our original itinerary we would hire a car and do some independent travelling. This involved cancellation or rescheduling of hotels, transportation, booked activities and an internal flight, all at very late notice.

    Despite this Kathya was most accommodating and when it came to reinstating some of the accommodation and activities she was again there to help.

    Even after the trip, when paid for rafting photo’s hadn’t arrived, Kathya was able to rectify the situation.

    As a director of an insurance industry organisation in London I know how important it is to provide good customer service.  My experience of Travel Excellence was that the service was more than good… it was excellent!

    Congratulations on running such a professional business.

    Regards

    Trevor Moss (UK)

    Trevor Moss, U.K. - 12/09/2014
  • Cindy, hola, buenos días, es un correo rapidito para agradecerte la atención y el itinerario  y que hayas estado al pendiente, el viaje estuvo muy padre, nos la pasamos super suave y en si los hoteles, tours, traslados y todo estuvo muy bien.

    De nuevo muchísimas gracias por todo, tienen un país hermoso.

    saludos.

    Veronica Conrique

    Veronica Conrique, México - 08/08/2014
  • Hi to all of you at Travel Excellence! I just wanted to say another HUGE thank you to all of you for the most amazing trip to Costa Rica. It’s been on my wishlist for years and it certainly didn’t disappoint! My journalists loved it too – I picked a few real wildlife enthusiasts and everyone went home happy after some excellent viewings.

    I discovered that all the best nature spots happened right at the last minute for me. Just when you think it’s time to give up finding a particular animal or getting a good photograph, that’s when they’ll turn up. I managed to get some good sightings of crocodiles, scarlet macaws, sloths and squirrel monkeys right at the last minute – and we even had a small pod of dolphins keeping us company on the boat journey back from Osa.

    Thanks Guido for putting together a perfect programme for the journalists – they’ve all emailed me to say how much they enjoyed the trip and it was the perfect balance of activities and down-time.

    Thanks Marco for engineering my extension to Casa Corcovado – this was a real highlight for me and I can only imagine just how many boat trips it took to get all the building materials there to build it in the first place!

    Thank you CARLOS for having such a great team who are such a pleasure to work with – including Paulo who looked after us and Henry who was with John but guided me for a 200 metre stretch of the road outside the Parador Hotel and then joined us for lunch along with Hilda before we flew home.

    I’ve got a friend flying in to Costa Rica today with his young family – he emailed me last week to ask for some advice on what to do and how to organise everything with Rainbow Tours.
    I’ve got more friends coming out later in May so I’ll do the same with them!

    I’ll share the results from the trip with you in due course!

    Best wishes and thanks again,

    Kate, Rainbow Tours, London, UK

    Kate Popham, U.K. - 10/07/2014

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