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The Certification for Sustainable Tourism program

The Certification for Sustainable Tourism program, is a process through which companies and organizations analyze their operations seeking efficiency, productivity, quality, environmental impacts and client satisfaction.

The program seeks the integration of the company’s staff, clients, suppliers and the community.

For the year 2018, the Costa Rica Tourism Institute launch the CST 2.0 standard, which fits with the GS TC (Global Sustainable Tourism Council) criteria. The new standard seeks to encourage companies to work under a model of continuous improvement that allows them to innovate in sustainable issues.

Travel Excellence’s corporate philosophy reflects our commitment towards conservation and protection of resources, as well as the integration of the communities in tourism activities, which allowed the organization to obtain the CST Elite Level.

Obtaining this certification (CST) represents an important competitive advantage for Travel Excellence, which also goes hand in hand with the efforts that the government has been developing in sustainability issues.

The Certification for Sustainable Tourism, allows Travel Excellence to execute its daily operation under models that support the local culture and that they benefit the communities; making a responsible use of resources and promoting conservation.

Our itineraries seek to promote responsible tourism, where the services and products, that have the Certificate for Sustainable Tourism, are prioritized.

Travel Excellence was awarded with maximum level in CST
National Carbon Neutral Mark

National Carbon Neutral Mark

The Costa Rican government made a commitment to comply with the goals proposed in the United Nations Framework Convention, on climate change. The results of these efforts are reflected in the Carbon Neutrality Country Program which became official in 2012.

The program seeks for organizations to voluntarily report, reduce and compensate the greenhouse gasses emissions of the operation.

Travel Excellence is considered, in the tourism industry, as a leader company in sustainability issues; thanks to the actions of reducing and compensating carbon emissions, the recycling program, and the constant training of our staff in environmental topics and responsible tourism.

The Carbon Neutrality Certification is a distinct stamp for Travel Excellence, which marks the interest of the company in promoting environmental consciousness and taking actions to stop climate change.

The company’s carbon neutrality allows tourists that travel with Travel Excellence to leave a positive carbon footprint and contribute to avoid climate change.

National Carbon Neutral Mark

UNWTO Global Code of Ethics for Tourism

UNWTO Global Code of Ethics for Tourism

The Global Ethics Code for tourism is a set of principles that has the objective to maximize the benefits of the sector and minimize the negative consequences for the environment, natural heritage and societies.

The code involves all stakeholders of the tourism industry, like governments, companies, communities and tourists that visit the destinations.

Travel Excellence has a high commitment towards social responsibility, encouraging respect between the tourism activity and the different societies.

To ratify, Travel Excellence signed the Global Ethics Code in May 2013.

With the signing of this code, people traveling with Travel Excellence will take care of the environment, protect the natural heritage, integrate with the local community and receive objective and truthful information about their destination.

Code of Conduct against Minors’ Sexual Exploitation

Code of Conduct against Minors’ Sexual Exploitation

The Code of Conduct emerges as an initiative of the Global Tourism Organization and ECPAT International, which seeks the commitment of the tourism industry to avoid and sanction the ESCNNA, (Sexual Exploitation of Children and Adolescents) associated to trips and tourisms.

By incorporating this code of conduct in our operation, we establish a zero tolerance policy of the ESCNNA, which we complement with:

  • Training the staff
  • Involving our business partners with our position
  • Informing travelers and key stakeholders in general in touristic places in the country

A high level service is made up by several aspects, where social responsibility plays an important role, for this reason Travel Excellence is against any activity that seeks the exploitation of minors.

This way the company will stay loyal to the code and the ethics by not providing any type of service that involves harmful actions for minors.

The Integrated Central American System of Quality and Sustainability

The Integrated Central American System of Quality and Sustainability (SICCS) aims to promote sustainable, competitive, and high-quality tourism in Central America through the implementation of good practices and systems of quality and tourism sustainability.

The SICCS seal was established as the first regional quality tourism seal tailored for Central American tourism businesses. It is crucial to mention that it aligns with the current criteria of the GSTC (Global Sustainable Tourism Council), ensuring that it not only serves as a regional recognition but also adds international value.

Obtaining this seal is of vital importance for Travel Excellence as it provides a significant regional distinction in terms of quality and sustainability, principles to which the organization has always been committed.

We are active members of the most important tourist associations, both national and international.

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