We have just returned from Costa Rica having spent three weeks organised by you for us in conjunction with Trailfinders. I just wanted to thank you for your excellent service.

Apart from the one taxi driver that I have already spoken to you about and which wasn’t your fault the whole holiday was a complete success.

All hotels were excellent,all transfers and transport were carried out smoothly,all tours and trips were very enjoyable and all contacts were friendly and helpful.

Thank you very much for all your help.

Buenas tardes,

No nos cabe duda de la calidad de personal de Travel Excellence y les agradecemos por todo el apoyo brindado a la comunidad de San Rafael de Peñas Blancas.

Hoy los niños no tuvieron lecciones debido a un evento de la regional, sin embargo la escuela estaba llena, como cualquier otro dia lectivo. Los niños compartieron mucho con sus visitantes.

Nos parece digno de compartir lo siguiente:

Hay una niña de segundo grado que tiene problemas (algo muy similar al autismo) e involucrarla en las actividades diarias de la escuela es casi imposible. Ella requiere ser atendida individualmente y justamente mi hermana es quien se encarga voluntariamente de ayudarle dos veces a la semana.

La primera ves del año, cuando Alex Castro vino, ella no dijo una palabra, pero la vimos acercarse a la sala de eventos. Hoy en la mañana cuando les comentaba a las compañeras que Alex vendria de guia, la niña fue a su casa a alistarse y se decidio a bailar muy sonriente, nos dijo que estaba feliz en la actividad y se le notaba!!!.

Nunca antes habia bailado y lo hizo muy bien. Ella se trajo al hermanito y lo puso de acompañante de baile. Eso fue un gran logro!

Por supuesto sabemos que todos los guias de su empresa son excepcionales, pero que lindo hoy resaltar nuestro agradecimiento hacia Alex, por mostrarse tan abierto a vivir la actividad cultural de la misma manera que la viven los niños nuestros. Se le nota que disfruta lo que hace. Una maestra dijo que si la sicopedagoga la hubiera visto, no podria creerlo!!!

Cosas que pasan, aveces un lindo gesto hace una gran diferencia y nos queda claro que interactuar permite a los niños de la escuela San Rafael ser niños diferentes, con una perspectiva muy amplia.

Tuve la oportunidad de manifestarle a Alex lo acontecido y quise enviarles este mensaje de agradecimiento, por hacer posible tantas cosas buenas por aqui.

Hi Adriana

Just a note to let you know we all had a brilliant time on this trip and everthing went to plan apart from seeing some of the birds that we wanted but that always gives me a good excuse for visiting again.

I have now come down to earth and getting over jetlag and adjusting to the cold temperatures back in the UK and starting to sort through all the amazing photos that I was able to take.

Thanks for all your hard work putting this trip together for me.

I would also like to say that Hector our guide and Mario our driver were excellent as were all the Hotels/Lodges that we stayed including all food - BRILLIANT.

I will get in touch with you when I intend visiting next.

THANK YOU.

Best Regards,

Hello Glenn

Thank you very much for great travel experience with your travel agency. The trip was excellent (so yours name brand name is true J).

Everything was perfect. We are in love with Costa Rica. Btw, Merry Christmas and Happy New Year.

Best regards,

Catalina,

Tour guide asked us to send feedback on vacation (7 Dec - 16 Dec)

Trip was excellent. Hotels were from good to excellent. Transfers were extremely well handled with all collections extremely punctual and the drivers were so courteous and well informed. Tours were excellent and all guides were extremely knowledgeable, friendly and courteous. Tour guides were amazing, they showed good knowledge of country, flora and fauna and showed their love of CR. All drivers were professional and were quick to point out sites of interest, wildlife etc. I cannot fault the trip and we would readily use you again and recommend you to others. Top marks. We loved Costa Rica and can't wait to come back.

Glenn,

I had a great trip! Thank you for setting everything up. It rained a lot, but I knew that might happen when I decided to go to the Caribbean side in November. It didn't stop me from taking a great hike in Cahuita (where we saw lots of animals) or from enjoying Tortuguero. I live in Los Angeles where it never rains and the weather is always good, so it doesn't bother me if the weather isn't perfect when I go on vacation.

Tamarindo was hot and dry and beach was fantastic. The day trip from there to Granada, Nicaragua was very interesting. In Tamarindo, the Hotel Diria was very nice (being right on the beach was fantastic), but they are doing some construction on the hotel right now. You might want to ask when they will be finished for your future guests.

All of the transfer drivers were good, but Henry was excellent. He drove me to Tamarindo and taught me a lot along the way.

Hola Kattia! Ya estoy de vuelta a Barcelona y al trabajo! :(

Queria agradecerte todas tus gestiones, comentarte que el viaje ha sido una auténtica maravilla, todo salió a la perfección, no tuvimos problemas con nada, ni con el coche, ni carreteras, ni la gente .... un viaje redondo, perfecto!!!

Ya le he dado las gracias a Bea Rayo por el gran regalo de boda, el raffting por Rio Celeste fue estupendo y nos los pasamos super bien, los guias son la bomba, si pudieses mandar un abrazo a Manuel, Gigi y todo el equipo seria estupendo.El Canopy y los puentes colgantes muy divertidos, las tirolinas son brutales y el trato recibido inmejorable.

No se cuanto podremos volver a Costa Rica, pero nos llevamos un gran recuerdo de toda la gente, relamente sois todos PURA VIDA!!!

Espero poder contactar contigo en otra ocasión, si algun cliente o amigo quiere ir a Costa Rica seguro que lo haré!

Espero que todo te vaya genial !!

Recibe un fuerte abrazo y PURA VIDA!!!