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Travel Excellence is strictly committed with the principles of responsible tourism such as the application of the environmental laws and regulations concerning national parks and reserves, as well as the compliance of the general laws that regulate activities of tour operators.
- We recommend hotels with sustainable and social responsibility.
- We offer local guides and certified drivers, specially trained in sustainable aspects.
- We support community tourism projects and regional arts and crafts shops.
- We help charity organizations in different communities throughout the country.
If you want to help, you can do it by supporting “clean-trip” projects to reduce carbon dioxide from the atmosphere and to minimize harmful emissions. The collected funds will be used to support projects of wildlife protection and to contribute with special community projects.
The suggested amounts are calculated according to FONAFIFO (Carbon Dioxide Compensation Program), current rules, and also to the cost of each ton of carbon, which is based on the approximate levels of C02 emitted on an average flight. Through this calculation, an estimated fee for every traveler is calculated, as a way to compensate the air contamination.
The best ways to support the carbon reduction projects is via FONAFIFO (Carbon Dioxide Compensation Program) or via MINAET (Carbon Neutral Program).
We make compensation payments for the carbon produced in our offices and transportation units. |
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Laws and regulations in Costa Rica, such as the public authority and citizen protection, are presented to our staff and clients, so they respect and follow these principles.
It is necessary to enforce national and international laws for flora and fauna protection, air quality, and environmental social sense as a way to protect the historical and cultural inheritance.
List of laws:
- Ley Orgánica del Ambiente (Organic Law for the Environment)
- Ley Forestal (Forest Law)
- Ley de Vida Silvestre (Wildlife Law)
- Convenio Internacional CITES (International Agreement CITES)
- Reglamento de Uso Público de Áreas Silvestres Protegidas (Regulation for the Use of the Wildlife Protected Areas)
- Comercialización del Patrimonio Arqueológico (Commercialization of the National Heritage)
Application of the laws:
- Ley de Hostigamiento Sexual (Sexual Harassment Law).
- Ley Contra la Explotación Sexual Comercial de Niños, Niñas y Adolescentes (Law against Sexual Exploitation and Commercialization of Children and Adolescents).
- Ley Contra el Consumo de Sustancias Ilegales (Law Against Consumption of Illegal substances).
- Ley de Igualdad de Oportunidades (Law for Equal Opportunities)
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Our company, whose main objective is to satisfy our clients, is based on service standards that allow measuring client’s satisfaction by finding out what their needs and expectations are, as well as the idea of the company that clients have, depending on the experiences and the attention they received.
For this reason, we do our best to guarantee great quality products and services for our clients and intermediaries. In addition, we have a preventive maintenance program for our facilities, vehicles, and equipment. |
To avoid accidents and health risk in the workplace, we have an integral health plan for all our staff. We also take care of our clients by:
- Offering healthy and safe essential conditions to all employees and clients.
- Providing proper working conditions to all employees in order to develop their functions in a safe and appropriate environment.
- Guaranteeing safety and security to our clients during all tourist and recreational activities, verifying that all suppliers fulfill safety regulations.
- Informing clients about safety measurements that they must follow during their stay in the country.
- Providing access to handicapped clients by adapting the services to the client’s needs.
- Enforce Law 7600 (Equal Opportunities for Disabled People in Costa Rica).
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Environmental conservation is an essential part in education. Knowing about topics related to the environment lets people act consciously. It is important to classify solid wastes according to the following parameters:
Reject: those products that are not renewable or reusable.
Reduce: overconsumption, especially of products that generate residues difficult to recycle.
Re-use: those objects that are no longer in use, especially empty containers.
Repair: damaged and old elements and re-use them.
Recycle: those products that are no longer in use but can be used as raw material for new products. |
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Responsible Tourism 
