No quiero dejar pasar más tiempo, para daros las gracias por el excelente trabajo realizado por tu equipo, en especial, Dinhora, Hilda y por supuesto Marlon (Tenía todo absolutamente controlado), en todo momento han estado encima de que todo saliera perfecto, implicados al máximo y formando parte de un mismo equipo, algo que verdaderamente es de agradecer.
Cómo supongo te habrán contado, el Cliente termino extraordinariamente contento, tanto con el destino, cómo con la organización, que sin duda sin vuestra ayuda no habría sido posible.
Todo vuestro equipo ha estado a una grandísima altura, incluso las dos personas que me ayudaron en el Hotel Marriott con la entrega de regalos, (Anna y Julia) se que son personas en prácticas, pero estoy seguro que con vuestra formación y la gran aptitud de ellas, serán unas excelentes profesionales.
Felicidades de verdad por vuestro fantástico equipo, y por supuesto cuenta con nosotros para vender vuestro destino y por supuesto, iremos de la mano, con gente como vosotros, siempre garantizaremos el mejor servicio, nos habéis facilitado enormemente la organización del viaje.
Muchas gracias y Enhorabuena de nuevo por tu magnífico equipo y excelente trabajo.
Un fuerte abrazo.
José A. Román
Director
Aurea Eventos y Comunicación
My wife and I have just ended an excellent tour of Costa Rica (booked via Audley Travel) and we just wanted to say thank you to the Travel Excellence team for all your hard work in arranging our tour. I have worked in the travel industry for the past 30 years and am extremely impressed by both the efficiency and courtesy of your service. the time-keeping was immaculate for the transfers and touches such as a courtesy call half-way through the trip greatly appreciated.
Congratulations - and thanks to everyone who was involved in the arrangements for our holiday!
You did great work on this tour. I think it was hard, but you did well. I know the group for next year will be much easier. You have good people who care about the group.
I wanted to send a quick email to say how helpful Marco has been in Patricia’s absence. My clients Metzler & Iannotti were very discerning and made many last minute changes to their booking.
Marco made the changes with efficiency and enthusiasm and ensured these very important clients’ trip ran smoothly.
I wanted to let you know that we had a fabulous trip, and we owe it all to your outstanding work. Everything you booked was tremendous, we liked all the hotels, the tours were wonderful and the trip went like clockwork. Barbara and my daughter could not stop talking about how great the trip was and how much we all loved Costa Rica. If you ever need a reference, please let me know, I will be pleased to write it.
Thank you again, and I hope we have the opportunity to work with you again in the future.
I am writing to the company Travel Excellence for the most wonderful way in which our recent tour in Costa Rica was handled through Travelbag.
Every driver was punctual, courteous, well informed and helpful from Henry meeting us at the airport on arrival, which is a very important point of contact when you arrive in a new destination, to Danny that took us back for our departure, and we would like to extend thanks to all staff we had contact with, each and every one was brilliant.
We really had a wonderful time and enjoyed Costa Rica and have no hesitation in recommending Travel Excellence..
I would like to take this opportunity and thank you for the unique experience that your travel agency offered to 2 guests of our company who travelled to Costa Rica from November 26th to December 4th. Our travel agency is based in Athens, Greece (far away from Costa Rica) and although we deal very often with honeymoon couples, it has been the first time that we proposed Costa Rica as destination to a couple.
Our clients returned on Monday and we had a long discussion concerning their trip. Above all, I would like to personally thank Mr. Carlos Quesada who assisted me with the organization of this difficult trip. I would like to underline that Carlos is an exceptional professional who really loves his job and this is very obvious from the way he handles his requests. He is extremely helpful, reliable and client service oriented, which is something that is not found very often in our industry.
As Costa Rica has been an undiscovered destination for me, I managed along with Carlos' constant support, to organize an unforgettable trip for our clients. I am sure you can understand how important is to receive only positive comments from your clients. I feel that Carlos has strongly contributed to the success of this trip and therefore I would like to say a big THANK YOU for the professionalism of Carlos and of your travel agency.
Our clients described Costa Rica as a paradise and we will be definitely proposing Costa Rica to other guests as well, without second thoughts. Thank you very much and we will be delighted to send more Greeks to your beautiful country. With kind regards,
Lo que dicen nuestros clientes
