Mauricio was absolutely wonderful! He spoke on the phone with us multiple times in planning our trip to make sure we were getting exactly the experience we were looking for asking about the level of adventure we were seeking, our favorite activities, and had suggestions that we hadn’t even considered. It made us feel so excited that he was as invested in our experience being fun and unique as we were!
Once we arrived in Costa Rica, we felt immediately welcomed with little stuffed sloth friends greeting us in our airport transfer. Everything wildly exceeded our expectations! Our accommodations were AMAZING and wildly exceeded our expectations. All of our guides were so personable and fun, and Mauricio somehow managed to always have us be with a small group or have private excursions. The cherry on top was how communicative he was during our trip to make sure that we were having an excellent time!
ZICASSO - 07/03/2023Hi Mauricio,
Thank you for planning and organizing our Costa Rica trip!! It was amazing from start to finish! Your landscape is just breathtaking and everyone was so kind and friendly!!
We will definitely be returning:))
Kind regards,
Joanne
En términos generales nos encantó el viaje!!! Todos nos atendieron muy bien y volvemos enamorados de Costa Rica. Realmente es un país hermoso.
Muchísimas gracias por la ayuda organizando este viaje y por modificar el tour de las cavernas a último momento.
Su atención fue 10/10!!!
Gracias nuevamente!!! Le voy a recomendar su servicio a todos mis conocidos ?
Lucila Errea Luque - 03/03/2023Buenos días!
Disculpar la demora en ponernos en contacto con ustedes, sólo queríamos agradecer el gran servicio que nos han dado durante todo nuestro viaje. Han hecho que nuestra luna de miel sea muy especial.
Hacen un trabajo excelente! Estamos muy contentos por haberlos elegido como nuestra agencia de viajes de Costa Rica.
Contaremos con vosotros para recomendaciones y para futuros viajes.
Muchísimas gracias de verdad por todo. Muy felices de haberlos conocido.
Un saludo
Rocio Ballesteros y David Lozano - 27/06/2022Buenas tardes a todos!!
El viaje ha sido el mejor de nuestras vidas, nos ha encantado Costa Rica, su gente, todos los sitios en los que hemos estado, su comida… Vamos un viaje de 10.
Estamos encantados con el itinerario que nos habéis organizado, con los transportes siempre puntuales, y los conductores súper atentos.
Los hoteles que nos elegisteis una pasada también, y su personal genial.
Y sobretodo con vosotros, siempre tan atentos y contestando a cualquier duda que nos surgía.
Ojalá pronto podamos volver y por supuesto lo volveríamos a hacer con ustedes sin dudarlo.
No cabe ni un solo pero en este viaje, no cambiaríamos nada de nada.
De todo corazón decirles que nos hemos sentido seguros y tranquilos con el trato recibido por su parte. Era la primera vez que juntos hacíamos un viaje tan largo y encima en tiempos de pandemia (que todo es un poco más complicado) y nos hemos sentido acompañados y resguardados siempre.
Muchísimas gracias por todo y pura vida.
Gomez Javier Sr & Benitez Lucia Sra - 09/05/2021Lily, I wanted to express my appreciation for the whole process in dealing with your company before and during our recent trip to Costa Rica. Lindy would tell you that I am always early for everything……well, all of your service providers were not late for anything. Additionally your quick response to our last minute changes at the end of our trip was very much appreciated. Thanks for a job well done. Ron Cater
Cater Ron & Lindy - 01/02/2019Hi Cindy,
My wife, Debbie Pfohl, booked a holiday in Costa Rica for our family through you. We arrived home the other day after enjoying an incredible trip. Each stop that you scheduled for us was perfect for the interests of our family. We are so thankful to have booked a trip through you!
Sincerely,
Jeff Pfohl
Hi Lily
Got back Sat to 12 inches of snow and 24 degrees! It was brutal! I wish I was putting on shorts and flip flops
I wanted to thank you one last time. We had the best trip ever!!! Travel Excellence really delivered! Everything was exactly as promised. The hotels were amazing, the drivers were on time and so nice, the tours were adrenaline filled but safe. I don’t have a single complaint or regret. American travel agency’s could learn something from Travel Excellence!
Lastly, I can’t say enough about the beauty of your country, but even more impressive to me was the people. I was blown away by the overall kindness. Not just at our fancy resorts but everywhere. You should be really proud!
We’ll be back….Pura Vida!
Thank you,
Bryan Merlet
Bryan Merlet - 01/11/2018Dear Ixcanil,
With some delay, I am contacting you to thank you for everything you did for our clients.
They were extremely happy and delighted with the entire trip and experiences.
They really appreciated the hotel selection, the excursions as well as drivers .
You are for sure our counter parts in beautiful Costa Rica 🙂
Sincerely
Karim Fehry Fassy
Karim Fehry Fassy - 10/08/2018Dear Cindy,
How have you been?
My family and I would like to thank you for one of the best family holidays we’ve ever taken.
We still talk about it often and can’t wait to visit Costa Rica again.
I would also like to thank you for the absolute great service we received from you & the company in regard to the bedbugs situation in the last portion of our trip.
On the last excursion we took from the Papagayo we passed by a coffee producer on the way back to the hotel. We bought some coffee there, and cannot get it out of our minds. We are opening a Juice & Coffee bar soon and we would love to serve the Costa Rican Coffee we had last year.
Kind regards from Curacao,
Caroline Kolk
Caroline Kolk - 01/08/2018Cindy,
Our family had a wonderful stay in Costa Rica last February! Thank you for all you did to make the trip so amazing.
I am passing your name along to a few friends (as well as a few of my patients) if that’s ok?
Hope all is well with you.
Patricia Hockett
Patricia Hockett - 01/05/2018Hi Cindy
Just catching up on e-mails following the holiday.
I was going to e-mail you anyway to compliment you and your colleagues in organising an excellent holiday for us. The transfers were well on time and were seamless. The whole experience was perfect. We shall certainly recommend your company. We hope to re-visit Costa Rica in two or three years and shall instruct your company again once dates and times are known.
Many thanks for your excellent service.
Colin and Diane Cordrey
Colin and Diane Cordrey - 04/04/2018Hi Lily:
Thank you so much for putting together such a fabulous trip to Costa Rica.
Rob and I had an amazing time and it was all thanks to you and your team at
Travel Excellence.
Everyone was so friendly and very helpful….Pura Vida.
Regards,
Randi
Cindy,
Just want to thank you for a wonderful holiday vacation. We’ve been very busy since getting back, but I finally found a few minutes to drop you a note.
Sure appreciate your time and efforts to help plan our vacation. Everything went very smoothly. We’ll be sure to drop your name whenever our friends indicate interest in travelling to Costa Rica.
Respectfully,
Brian and Jennifer Borkholder
Brian and Jennifer Borkholder - 10/03/2017Hi Carlos & Wendy,
Just a quick note to say we all think Kattia is great, and very efficient. She always acknowledges our requests, comes back to us super quickly, and has spent the past few weeks sorting out one of Esther’s bookings for Christmas, which is now finally over!
So please thank her on our behalf.
Kind regards,
Seema.
United Kingdom
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