Victoria and David, UK

Dear Travel Excellence

We have just returned from our wonderful honeymoon in Costa Rica. We did not get a chance to complete the customer comments slip before we left so I hope you are happy that we are sending our feedback via email!

Our names: David Ludlow and Victoria Tilley
Date of our trip: 4th – 16th June 2012

In general our trip was excellent. We loved Costa Rica as a destination for our honeymoon. It was great to see four regions within the country and we loved the passion and knowledge of the guides who showed us the wide ranging flora and fauna.

All hotels were excellent. Our favourite was probably El Remanso in Osa … the location was stunning and the food excellent. We were made to feel so welcome. They also gave us a lovely meal with a bottle of wine on our last night in honour of it being our honeymoon. Grano de Oro in san Jose was very comfortable … we were only there for a few hours as we had an early start. They were very welcoming also at Aninga lodge in Tortuguero. We appreciated the special cocktail served in a decorated pineapple for our honeymoon. Great to have all meals included. Great tours included. Arenal Springs was very well appointed. Comfortable room and great facilities … shame it was not near enough to a range of restaurants to choose from. The Trapp Family Lodge was also a little remote. Room very nice.

Transfers excellent. All very Smooth. Perfectly on time … if not ahead of time. All drivers were very helpful and kind. It was great that they often spotted wildlife that we passed. We enjoyed all of our tours. It was a bit strange that there was quite a high transfer fee for the bird watching in Osa as it was only a few km down the road and definitely a part of the tour rather than to get to the tour.

All the tour guides were excellent. They were so knowledgeable and passionate about all that we saw. We learnt so much and they clearly wanted us to have a great trip with many memories. We saw such wonderful things.

Many thanks for your services … we had a very happy honeymoon.

We would definitely recommend you.

We are active members of the most important tourist associations, both national and international.

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