Dear Mr. Blanco / Dear Mr. Zárate,
I would like to take this opportunity and thank you for the unique experience that your travel agency offered to 2 guests of our company who travelled to Costa Rica from November 26th to December 4th. Our travel agency is based in Athens, Greece (far away from Costa Rica) and although we deal very often with honeymoon couples, it has been the first time that we proposed Costa Rica as destination to a couple.
Our clients returned on Monday and we had a long discussion concerning their trip. Above all, I would like to personally thank Mr. Carlos Quesada who assisted me with the organization of this difficult trip. I would like to underline that Carlos is an exceptional professional who really loves his job and this is very obvious from the way he handles his requests. He is extremely helpful, reliable and client service oriented, which is something that is not found very often in our industry.
As Costa Rica has been an undiscovered destination for me, I managed along with Carlos’ constant support, to organize an unforgettable trip for our clients. I am sure you can understand how important is to receive only positive comments from your clients. I feel that Carlos has strongly contributed to the success of this trip and therefore I would like to say a big THANK YOU for the professionalism of Carlos and of your travel agency.
Our clients described Costa Rica as a paradise and we will be definitely proposing Costa Rica to other guests as well, without second thoughts. Thank you very much and we will be delighted to send more Greeks to your beautiful country. With kind regards,
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