The ISO 9000 is a family of standards, voluntarily used, designed by the International Organization for Standardization. These regulations are oriented to define a set of requirements of a quality management system for products or services a company offers.

ISO 9001:2008 Certification seeks to ensure that certified companies meet the requirements of an organization based in quality management principles such as customer focus, a mutually beneficial supplier relationship and a continual improvement process. In June 2011, INTECO ---Costa Rica Institute of Technical Standards-- certified Travel Excellence as a company that has completely fulfilled ISO standards (register number RE-007/02/2011).

Travel Excellence Quality Management System is the combination of internal processes required to change our clients’ needs into all-round incoming tourist solutions. The scope of this System and also that of the Certification is the “Design, sale and planning of incoming tourist services in the areas of FIT, Groups and Corporate & Incentive Travel (TE Incentives)”.

The Management Policy is included in our company’s philosophy: our Staff commitment with quality service in accordance with Travel Excellence’s Values. This is achieved by means of our sustainable practices, compliance with the applicable laws and measurable working goals. In addition, we have the strength of the Quality Management System as a continual improvement tool.

With this certification, our clients can be assured and confident to work with a company providing quality in services that have been internationally recognized. Each of our guests in Costa Rica receives high quality services, characteristic of top-level companies. Our Quality Management System is another raison why Travel Excellence goes beyond senses.